This document explains what information we collect from our users and visitors of our site and how the collected information is used. We respect your privacy.
When you uninstall our program, an uninstall feedback form is shown. All fields of the form are optional, you can provide as much or as little information about yourself and your reason to uninstall as you wish. If you do not wish to share any information, just leave the uninstall feedback page or close your browser.
The program you uninstall may send its name and version number to our server.
If you have any questions about our product, site, or company, you can contact us using the support forms on the site. In this situation we need some information from you in order to be able to send our reply. The collected information include: your name, email address, your registration status, computer experience level, program you want to ask about, version of the program, your operating system, your comments (description of the problem etc.). You provide the information by entering text or selecting values of the corresponding fields of the form.
If you are a registered user and open the support form from your registered copy of our program, for your convenience your registration name will be sent to our server and filled into the corresponding field. If you prefer to fill out all fields manually, just visit our site and open the support form using the "Contact us" section instead of opening it from the program.
After purchasing a license you will receive your registration data. The data consists of the name that you provided when purchasing and a special key generated to the name. This information is used to unlock the program on your computer, your registration name may be sent to our server at the first run of the registered version as a part of the request that retrieves the page informing you about successful registration. When you use the registered version of the program, your registration name may be sent to our server exclusively in the situations described by this document.
We do not knowingly collect any personal information about children under the age of 13 years. If we discover such details, we will delete them from our systems. Generally, children under 13 are expected to use the site and software only under supervision of their parents or legal guardians.
The information we collect is used mostly for your convenience or for the purpose of improving our products and services. No collected information can be accessed by or transferred to third parties, except for situations when this would be necessary to enforce compliance with law. In some situations collected information can be used to prevent illegal use of our software. We do not send spam, the email address that you specify in your request or uninstall feedback will be used solely for the purpose of replying to your request.